mpk365's Privacy Policy

mpk365 ("we", "our", "platform") operates a safe and reliable online entertainment platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

This privacy policy ("policy") explains what information we collect when you visit the mpk365 website (https://mpk365.cam) or use our services, how we use it, who we share it with, and what steps we take to keep your information secure.

By registering on our platform or using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.

mpk365 collects various types of information to operate its services smoothly. The following information is collected from our users:

2.1 Information Provided Directly

When you register or use our services, you voluntarily provide the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only those aged 21 or above may register)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Documents required for identity verification (as part of the KYC process)

2.2 Automatically Collected Information

When you visit our site, the following information is collected automatically:

• IP address and device information
• Browser type and version
• Page visit logs and click data
• Session duration and frequency
• Information collected through cookies and similar tracking technologies
• Referrer URL (which site you came from)

2.3 Transaction Information

For financial transactions on our platform, the following information is recorded:

• Deposit and withdrawal amounts and dates
• Payment method used
• Gaming activity history
• Bonus and promotion usage information

mpk365 never sells your personal information to third parties. However, limited information sharing may be necessary in certain circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who assist in operating our services — such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, and IT infrastructure services. These partners operate under strict confidentiality agreements and may use your information only for specified purposes.

4.2 Legal Obligations

We may be legally required to disclose necessary information in response to a legal order, court direction, or valid request from a regulatory authority.

4.3 Business Transfers

If a business merger, acquisition, or asset sale occurs, your information may be transferred. In such a case, we will notify you in advance and you will be able to stop using the service.

4.4 What Is Never Shared

• Information is not sold to advertisers
• Not shared with unrelated third parties for commercial purposes
• Not used for any additional purpose without your explicit consent

mpk365 has implemented industry-standard technical and organisational security measures to keep your personal information secure:

6.1 Technical Protection

• SSL/TLS encryption: All data transmission takes place through encrypted channels
• Database encryption: Stored sensitive information is kept in an encrypted state
• Firewall and intrusion detection systems are active
• Regular security audits and vulnerability testing
• Two-Factor Authentication system

6.2 Organisational Protection

• Regular staff training on data protection
• Access to information is strictly controlled (Minimum Necessary Access policy)
• All staff and partners are under confidentiality agreements
• A specific plan for handling data breaches

6.3 Data Retention Period

We retain your information only for as long as necessary. In general, even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted.

mpk365 strictly prohibits registration and use of services by persons under 21 years of age. We do not intentionally collect any information from minors.

As part of the age verification process, we collect date of birth at registration and request identity verification documents when necessary. If we become aware that we have unknowingly collected information from a minor, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify our support team.

mpk365 may update this privacy policy from time to time. If any significant changes are made, we will notify you through the following methods:

• Displaying a notice on the website homepage
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of this page

Continuing to use the site after an update will be considered as your acceptance of the new policy terms. If you disagree with the changes, you may request to close your account.